FAQ

What is FirstCare Walk-In Medical Center?

FirstCare is an urgent care medical center staffed with emergency physicians, physician assistants and nurse practitioners in Highland, New York. Our practitioners are all board-certified and have extensive emergency medicine, family practice, gynecology and pediatric experience. We also practice a wide array of orthopedic, dermatology, gastroenterology, internal medicine, infectious disease and general practice medicine. Our medical practice offers digital x-ray radiology services, wound and laceration care and repair, physical therapy, treatment of sprains, fractures and broken bones. We treat all the minor emergencies an emergency room or emergency department would treat, such as non-lifethreatening illnesses and injuries, asthma, infections, bronchitis, pneumonia, urinary tract infections, sore throats, stomach and abdomen pain, headache and back pain.

We have many on-site laboratory services such as pregnancy tests, HIV and Aids tests, EKG/ECG, Strep tests, Flu tests. We give vaccinations such as tetanus and flu vaccines/flu shots. We draw blood to send off to laboratories for most other tests. FirstCare also offers breathing and pulmonary function testing, hearing tests, and respirator fittings needed in occupational medicine and employee/employer related examinations.

If a man woman or child needs a doctor, we are here to help. We service Highland, New Paltz, Wallkill, Gardiner, Clintondale, Rifton, Rosendale, Marlboro, Milton, Kingston, Poughkeepsie, Port Ewen, Esopus, Newburgh, Hudson Valley, Ulster County, Dutchess County New York and the surrounding areas.

What is Urgent Care?

FirstCare provides treatment for non-life threatening illnesses and injuries that occur on a day-to-day basis. Urgent care is a convenient alternative when you need immediate care and are unable to see your regular doctor and don’t want to wait in an emergency room. Just walk in and receive care when you need it most in a warm, patient-friendly atmosphere.

Who will care for me?

FirstCare is staffed with experienced physicians, physician assistants, and nurse practitioners. Our center is equipped with digital x-ray and a variety of  laboratory services. On-site pharmacy services are also available.

How long will I have to wait?

Patients are generally treated on a first-come first-served basis. Every attempt will be made to see you in a prompt manner. Wait times are based on the number of people seeking care and the seriousness of these illnesses. We are dedicated to attending to your needs as soon as possible.

What happens after I leave FirstCare?

You will be advised about all follow-up procedures and notified of any abnormal results. We will work closely with you to ensure that all of the appropriate records are transferred to your local physician.

We will facilitate transfer and acceptance to an emergency room or admission to a hospital should you require these services.

For what conditions do I need an emergency room?

• Chest pain
• Severe head injuries
• Sudden dizziness, weakness, or loss of balance
• Ingestion of poisons
• Severe Allergic Reactions
• Loss of Consciousness
• Seizures
• Severe abdominal pain
• Shock
• Snake bites
• Uncontrollable bleeding
• Severe, sudden headache
• Difficulty breathing, shortness of breath
• Severe burns

When in doubt, call us.
1-800-691-DOCS (3627)

What do I need to bring with me to my visit?

Your insurance card, identification, and list of prescribed and/or over-the-counter medications that you are currently taking.